This Privacy Policy explains how 77kkk collects, stores, uses, and protects personal information when you visit 77kkk.cam, create an account, make a deposit, or use the 77kkk mobile app. By registering or continuing to use our platform, you agree to the practices described here. Please read this page carefully.
Who We Are
77kkk is an online gaming platform operated at 77kkk.cam, serving adult players in Bangladesh. We are the data controller for all personal information processed through our website and mobile application. If you have questions about how your data is handled, contact us at [email protected].
Data We Collect
We collect only what is necessary to operate the platform and meet our legal obligations. This falls into three categories:
Account registration data
- Full name, date of birth, and gender
- Mobile number and email address
- Username and encrypted password
- Preferred currency (৳ BDT)
Transaction and payment data
- Deposit and withdrawal amounts and timestamps
- Mobile wallet identifiers for bKash, Nagad, Rocket, and bank transfer references — we do not store full wallet PINs or bank passwords
- Wagering history and game session records
Technical and device data
- IP address, browser type, and operating system
- Device model and unique device identifier (for the 77kkk app)
- Pages visited, session duration, and click paths
- Approximate location derived from IP (country/city level only)
How We Use Your Data
77kkk uses your personal information for the following purposes:
- Account management: creating and securing your 77kkk account, processing logins, and recovering lost access.
- Payments: processing deposits via bKash, Nagad, Rocket, or bank transfer, and processing withdrawal requests within the stated ৳500 minimum and ৳200,000 daily maximum.
- Fraud prevention: detecting unusual login patterns, duplicate accounts, and suspicious transaction activity.
- Customer support: responding to queries sent to [email protected] or through 24/7 Live Chat.
- Responsible gambling: monitoring play patterns and applying self-exclusion requests when submitted.
- Legal compliance: meeting KYC (Know Your Customer) obligations before processing your first withdrawal.
- Service improvements: analysing aggregated, anonymised usage data to improve game load times and navigation.
We do not use your data for automated profiling that produces legal effects, and we do not sell your personal information to advertisers.
Payments & KYC
Before your first withdrawal, 77kkk is required to verify your identity. You will need to submit one of the following documents:
- National ID Card (NID)
- Passport
- Driving Licence
Document review takes up to 12 hours. Once approved, your first withdrawal is processed within 6 hours; subsequent withdrawals arrive within 10 minutes under normal conditions.
Uploaded identity documents are stored in an encrypted environment. We share them only with our licensed KYC verification partner under a strict data-processing agreement. Document files are deleted from active servers once verification is complete and the retention period has passed.
Cookies
77kkk uses cookies and similar technologies on our website and app. Here is what each type does:
- Essential cookies: keep you logged in, maintain your session token, and store language preferences. These cannot be disabled without breaking core functionality.
- Analytics cookies: count page visits and measure performance (e.g., which games load slowly). Data is aggregated and not linked to your identity.
- Functional cookies: remember your last-used payment method and game lobby filters so you do not have to set them again.
You can clear cookies through your browser settings at any time. Disabling non-essential cookies does not affect your ability to deposit, play, or withdraw.
Sharing Your Data
We share personal data only when necessary and only with parties bound by data-protection obligations:
- Payment processors: bKash, Nagad, Rocket, and partner banks receive transaction-level data required to complete your deposit or withdrawal.
- Game providers: JILI, Spribe, Habanero, Playtech, and PG Soft receive an anonymised session token to load your game. They do not receive your full name or mobile number.
- KYC and fraud-detection providers: identity documents are shared only for verification purposes.
- Legal authorities: we will disclose information if required by a valid legal order, court ruling, or regulatory body.
We do not share your data with social media platforms or advertising networks.
Data Retention
We keep your account data for as long as your account is active. If you close your account, we retain transaction records and KYC documents for five years to comply with anti-money-laundering obligations. Technical logs (IP addresses, session data) are deleted after 90 days. You may request deletion of non-mandatory data by contacting [email protected].
Your Rights
As a 77kkk player, you have the right to:
- Access: request a copy of the personal data we hold about you.
- Correction: ask us to fix inaccurate information in your account.
- Deletion: request erasure of data we are not legally required to keep.
- Restriction: ask us to pause processing while a dispute is resolved.
- Portability: receive your data in a structured, machine-readable format.
- Objection: object to processing based on our legitimate interests.
To exercise any of these rights, email [email protected] with the subject line "Data Request". We will respond within 30 days.
Security
77kkk protects your data using TLS encryption on all connections, AES-256 encryption for stored sensitive fields, and regular security audits. Passwords are hashed and never stored in plain text. Our team undergoes access-control reviews quarterly, and we maintain an incident-response plan for potential data breaches. If a breach affects your personal data, we will notify you within 72 hours of becoming aware of it.
Minors
77kkk is strictly for adults aged 18 and over. We do not knowingly collect data from anyone under 18. If we discover an underage account, we will close it immediately and delete all associated personal data. If you believe a minor has registered, please email [email protected] at once.
Changes to This Policy
We may update this Privacy Policy when our practices change or regulations require it. When we do, we will update the "Last updated" date at the top of this page and, for material changes, notify registered players by email or in-app message. Continued use of 77kkk after a policy update means you accept the revised terms.
Contact Us
For any privacy-related question, data request, or complaint, reach the 77kkk privacy team through:
- Email: [email protected]
- Live Chat: available 24/7 from the 77kkk website or mobile app
We aim to acknowledge all privacy queries within one business day and resolve them within 30 days.